Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: 73buick on February 01, 2014, 02:22:44 PM
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Doing a bunch of reading on this and I think I have it figured out. Here is my clien'ts setup, nothing fancy, no vlans.
Main office(~8 PCs and phones): Static IP->RV042 as Gateway, DHCP off->Mitel 3300 as DHCP server(computers and phone)
Setting up a remote office with one pc and a 5560 phone. Remote office has static IP and an RV042 w/DHCP on, pc and phone will be plugged into it.
Main Office IP is 192.168.1.x, Remote Office will be 192.168.0.x. The IP of of the 3300 is .1.2
I have a Gateway to Gateway VPN setup between the RV042s. I am currently testing this at my shop, won't be able to test the phone as the POE injector is at the remote location.
So, with the VPN established currently at my shop, I can connect to the main office file server and ping the main office local IPs just fine. So, when I go to set up the actual remote location from what I have read, I would need to power on the phone w/7 key held for teleworker mode and enter the 3300 IP of .1.2? Did I get that right?
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Don't know much about the turret. Might need to wait for Ralph. Can you run the turret on the 5000? My bad, see it's a 3300.
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I believe that would work.
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That will work from my experience.
Don't need to configure teleworker. You just need to input ICP and TFTP IP address to 192.168.1.2 in phone network configuration (just hold up and down arrows keys while the phone is booting).
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73Buick,
I think you have it down. The turret will work just fine in TW mode by pointing it at it's primary 3300.
Ralph
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Just wanted to first thank everyone, the install went pretty well and I got the phone working. However, my client has informed me of an issue. When using the phone, there is a dropout occurring, roughly every minute. They also mentioned that they often will be on a facetime call at the same time and the facetime call will drop at the same time as the phone drop. We just noticed that both the RV42s need firmware updates, so I'm doing that first to see if any change occurs. We already have the port on the RV42 (remote location) that the phone plugs into set to high priority for QoS. Anything else to look at, like MTU size?
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I doubt the MTU will have anything to do with it. Generally the defaults will work just find. I don't think it would hurt to make it smaller but I don't think it will help. I would think that if there was an MTU issue you would see packet loss/voice quality issues.
But the facetime dropouts may be a clue. This would point the the network.
You may want to look into setting up some network monitoring tools to see if you can catch the issue.
A continuous ping across the network may show the issue but you'd have to be watching when it happens.
Ralph
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Be mindful that a 5560 requires 2 IP's, one for the Master (left) and one for the Slave (right) which will be indicated as "Associated".