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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: 619Tech on January 27, 2014, 01:03:22 PM

Title: MCD Trunk Extensions
Post by: 619Tech on January 27, 2014, 01:03:22 PM

MCD 6.0 SP2

Scenario - I am migrating a customer from Multi-Node Axxess ATM’s into clustered MCD’s. I am using call recording via Tracer PRI/T1 taps. Currently they have a 5-digit numbering scheme for trunks, which I would love to be able to keep, to reduce programming changes for recording/reporting on cut-over weekend.

Question – Is there a way to allow the use of 5-digit trunk extensions in MCD? It currently only allows 4-digit.

Title: Re: MCD Trunk Extensions
Post by: ralph on January 27, 2014, 01:16:46 PM

No.  Max is 4 digits.

Ralph

Title: Re: MCD Trunk Extensions
Post by: bluewhite4 on January 27, 2014, 01:34:39 PM

619Tech, you stated that your doing call recording via Tracer PRI/T1 taps. By Tracer, do you mean Oaisys Tracer? If so, you'll have to reprogram it anyway to match the SMDR of the MCD, which will insert a T in front of the trunk number.

Title: Re: MCD Trunk Extensions
Post by: 619Tech on January 27, 2014, 07:42:46 PM

Thank you both, for the clarification & input.