Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on January 22, 2014, 11:04:49 AM

Title: User and Device Form Error
Post by: pakman on January 22, 2014, 11:04:49 AM

When I go into random extensions on different PBX's and go into the user and device form to change name or key's the form won't load as the "voicemail tab" sits there and tries to load but never does. I don't even get an error it just sits there and spins. The only way I have solved this is by deleting the ext. and re-adding it. I'm just sick of doing this and thought maybe someone else has had this issue. It seems to be random as it's happened at all of my locations.

Thanks,

Title: Re: User and Device Form Error
Post by: jrg0852 on January 22, 2014, 11:31:19 AM

Did you clear your browser cookies?

Title: Re: User and Device Form Error
Post by: pakman on January 24, 2014, 11:56:40 AM

No, I never knew this could cause issues. I will try this the next time I run across this issue.

Thanks,m

Title: Re: User and Device Form Error
Post by: johnkeri on January 24, 2014, 06:15:11 PM

Directory names!
Seen that happen when the user name and the voicemail name don't match.
Fix: delete both names and then add the name into the User and Device form, at that time the system will update both and will be in sync.