Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Big_Blue on January 16, 2014, 09:34:09 PM

Title: Multicall on another switch?
Post by: Big_Blue on January 16, 2014, 09:34:09 PM

I have a user  that needs to have a multicall button of an extension placed on their phone. The extension is on another mitel switch at a different location. When we try to add that extension to the button it says the extension is not valid. We are able to 4 digit dial between sites. What is the best way to get this to work?

Title: Re: Multicall on another switch?
Post by: sarond on January 16, 2014, 11:06:04 PM

Multicall keys are not supported across controllers.
You may want to try DSS/BLF depending on your needs.

Title: Re: Multicall on another switch?
Post by: Big_Blue on January 17, 2014, 08:55:11 AM

DSS/BLF also gives the same error. Any ideas of how to get this to work?

Title: Re: Multicall on another switch?
Post by: sarond on January 17, 2014, 04:58:11 PM

Does the number appear in the the remote directory numbers form.

Title: Re: Multicall on another switch?
Post by: jrg0852 on January 22, 2014, 03:16:01 PM

Is the phone in question resilient to the controller that the line resides?