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Mitel Forums => Mitel Software Applications => Topic started by: acejavelin on January 13, 2014, 04:38:55 PM

Title: Mitel 6510 Server UC Clients won't connect
Post by: acejavelin on January 13, 2014, 04:38:55 PM

OK, so I have a fairly large customer that has a Esna 6510 VM server that has been in place for a long time, every once in a while the UC clients won't connect anymore, they get "UC Client Manager - Connection had timed out"... We had a tech that was certified and knew the system and could fix this fairly quickly as it seemed to happen occasionally (few times a year)... well, that tech is no longer with us and no one knows how/what to do, any ideas? Is this just a restart xxx service on the server or something, all services appear to running.

Title: Re: Mitel 6510 Server UC Clients won't connect
Post by: acejavelin on January 14, 2014, 11:08:38 AM

Did a server reboot last night, seems to have taken care of the issue...

I am assuming that this was a stuck service or something, does anyone know what service would need to be restarted for this, there are about 10+ services running that are UC related?