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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: JasonTaylor on December 24, 2013, 04:20:48 AM

Title: SIP client on MCD can't dial out
Post by: JasonTaylor on December 24, 2013, 04:20:48 AM

Hello guys and girls. I wonder if someone can help me with an issue I've come across on our in house MCD on v6 (12.0.0.49). I have been testing a Mitel 5624 wifi handset and it is registered on the system and I have given it a COR group number which allows it to dial out on just about anything (same number as my office ext) however it won't dial out. It must be a setting in the system as I have also connected a SIP client on my iPhone as a different extension and I get the same problem? Can anyone point me in the right direction?

Title: Re: SIP client on MCD can't dial out
Post by: x-man on December 24, 2013, 04:49:55 AM

can you ring in to it? is this through your normal trunks? can you dial internally?

Title: SIP client on MCD can't dial out
Post by: JasonTaylor on December 24, 2013, 04:51:02 AM

Yes internal calls are fine both ways

Title: Re: SIP client on MCD can't dial out
Post by: x-man on December 24, 2013, 07:30:32 AM

Have you given it a SIP COS?

Title: Re: SIP client on MCD can't dial out
Post by: marcolive on December 25, 2013, 04:53:42 PM

Double check you have "PSTN access via DPNSS" enabled in your class of service.