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Mitel Forums => Mitel Software Applications => Topic started by: glenndmartin on November 30, 2013, 06:03:03 AM

Title: IVR Redundant Ports
Post by: glenndmartin on November 30, 2013, 06:03:03 AM

Hello

I am sitting up the following

1 CCM/IVR server with SQL licensed for 50 active ports and 50 redundant ports

1 remote server will be acting as my redundant IVR server should the active server fail

i am going to setup 25 ports from MCD01 and 25 ports from MCD02

this part i understand but my question is how do i setup the redundant ports IVR as i cannot see a tick box of the option to select redundant port

thanks in advance

Title: Re: IVR Redundant Ports
Post by: LoopyLou on December 02, 2013, 08:58:17 AM

Not sure I understand. Are you looking for redundant ports setting in the IVR?

Title: Re: IVR Redundant Ports
Post by: ghost on December 03, 2013, 01:33:32 AM

I cant find my documents at the moment so correct me if im wrong, but I thought the redundant port license was for when you are clustering CCM\VWM servers, not 3300's.

I think you are after the failover media server (aka secondary element), which i didnt think required the redundant port licenses.

Title: Re: IVR Redundant Ports
Post by: glenndmartin on December 03, 2013, 04:37:38 AM

i have got 2 trunking gateways

4 IVR servers

1x Active with 50 active ports
3x redundant with 50 redundant ports

i think i have found the answers now so thank you for the help