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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: LeoAbse on October 23, 2013, 04:32:05 AM

Title: Testing a trunk line for an outside call
Post by: LeoAbse on October 23, 2013, 04:32:05 AM

Mitel 3300 - MCD 4 - 2 x ISDN 30's
If I wanted to dial out on a specific trunk line what is the format of the code to type in on the handset ? Also what is the COS option that needs to be enabled to allow this ?

<Feature Access Code><Trunk Number>Then number ?
So in Feature access code form is it the individual trunk access code eg #22 that I need? Then in the Trunk group assignment form is it the trunk group member number listed (we have 2 x isdn 30's) then the number ? And do you need a 9 for an outside line ?
e.g.#221<then the number you want to call>

Thanks

Title: Re: Testing a trunk line for an outside call
Post by: LoopyLou on October 23, 2013, 08:30:30 AM

COS option: idividual trunk access

Procedure: Enter the code then the trunk number. Last time I did it you had to pad the trunk number out to 4 digits so trunk 1 is entered as trunk 0001. So FAC + Trunk number

Note: On Pri you may have to also send the call by call digits as well

Title: Re: Testing a trunk line for an outside call
Post by: LeoAbse on October 23, 2013, 09:13:37 AM

Yep, that's it - worked a treat - thank you. So for example (in case it helps anyone else):
If the individual trunk access code is #22, trunk number you chose is 55 (must be entered in 4 digit format) and the number you want to call is 02920XXXXXX then on the handset (the COS of the hadset needs individual trunk access enabled first) you type
#22005502920XXXXXX

9 for outside line not needed

Thanks

Title: Re: Testing a trunk line for an outside call
Post by: ralph on October 23, 2013, 09:35:03 AM

Make a note that your XMIT audio will be inhibited until a timeout (interdigit timeout I think) has occurred.
You can cancel the timer and have immediate audio by pressing "#" (hash)

Ralph