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Mitel Forums => Mitel Software Applications => Topic started by: christuffin on October 18, 2013, 05:00:14 AM

Title: vUCC
Post by: christuffin on October 18, 2013, 05:00:14 AM

Hi

I have purchased a vUCC small business bundle. On my ESXi machine do I need to install a vMAS because I'm confused as to how my reseller has named the ARID
I have three: MSL/6000 MAS, MAS BASE and vMCD. Which ARID is for which product when licensing.
I have installed a vMAS but am unclear how the vUCC fits in becuase on the MAS I have a menu for Unified Communications.

Any help please. It's the naming conventions that confuse me.

Title: Re: vUCC
Post by: martyn on October 18, 2013, 06:49:15 AM

I can't say for sure, as the vUCC hasn't actually been launched in Australia yet, but I would only be expecting one app record. That would be applied in MSL and all of the apps would receive their licences from that, the same as the current vmcd is done.
If you have 3 separate app records then it doesn't sound like vUCC, or someone has stuffed up. What does each of the three arid's show that they actually have licences for?

 The other thing to note is that the installation should be done by a certified Mitel engineer from a VAR as otherwise it won't be supported by Mitel. They are getting even more strict on this now.

Title: Re: vUCC
Post by: glenndmartin on November 30, 2013, 05:45:49 AM

The vUCC should show as 1 ARID