Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: NTEDave on October 17, 2013, 02:04:21 PM
-
Probably a noob question this one! :o
A phone is set as a hot desking phone, a user wants to log in to that phone with their own DN, does the user have to be set as a hotdesking user also?
If so how do you do it as the option to change it under Users is greyed out?
They have 5 hot desking licenses and are apparently not using any of them at the minute??
-
What version of software are you running?
Normally only external hotdesk users are licensed.
When you are a hotdesk user you don't have device type associated as you can log in to any device that allows it.
-
With hot desking there is the physical phone and then there is the virtual phone (hot desk user)
The physical phone can still be a regular user but his COS allows a hot desk user to log in.
So if you need a user to be able to log into other phones then the user must be a hot desk phone and not a physical.
Under user and devices remove the device type and select hot desk user.
Ralph