Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: MitelNewbie on October 17, 2013, 07:28:23 AM

Title: Selectable Call Forwarding to diferent users from Deskphone
Post by: MitelNewbie on October 17, 2013, 07:28:23 AM

Hi,

Is it possible to have a selectable CALL FORWARD ALWAYS option on a deskphone?

So on the deksphone itself, there are buttons for User 1, User 2, User 3 etc, and when one of these are selected, all calls coming through to the extension are forwarded to the selected user?

So someone could press User 2 on Monday, and all calls on Monday get put through to User 2. On Tuesday, User 3 is selected, and all Tuesday calls get put through to User 3 etc.

Is this possible?

Title: Re: Selectable Call Forwarding to diferent users from Deskphone
Post by: Mattmayn on October 17, 2013, 07:31:53 AM

Try building a system speedcall for each of the extensions that you would like to forward to and assign them to the buttons.

You would need to have the actual number be (FAC for CFA)(extension). Give that a try.