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Mitel Forums => Mitel Software Applications => Topic started by: glenndmartin on October 07, 2013, 04:56:14 PM

Title: CCM PSM Account codes/wrap up codes
Post by: glenndmartin on October 07, 2013, 04:56:14 PM

Hello

i have got a new customer that wants to use nearly 2000 account codes or wrap up codes but they have asked if the agent can select the code via a drop down box in PSM

i have never seen this before just wanted to see if it can be done