Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: atrain24 on October 04, 2013, 02:47:30 PM

Title: Call Forward Always and Voicemail
Post by: atrain24 on October 04, 2013, 02:47:30 PM

I have a site that wants to forward a Set to another Internal Set but also need it to route to the Voicemail....

Example: 240 needs to be forwarded to 285 but when 285 does not answer, it reroutes to 285's VM....Currently it goes back to 240's Voicemail.

I know there's a way to do it but have since forgotten.

Thanks in advance folks!

Title: Re: Call Forward Always and Voicemail
Post by: LoopyLou on October 07, 2013, 08:23:02 AM

Embedded or external? embedded you can forward the first set to a name tag hunt group with a number of *285. That will dump it in 285's mailbox. More difficult on an external as external voicemails don't like the *285. Can't remember off the top of my head.