Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: jp0013 on September 16, 2013, 03:58:09 PM
-
Ya know how on a 5340 the display gives you the option to insert a # so that the phone doesn't think you're just trying to save your entry when you press #?
Is there a workaround for 5320 phones? Here's what I'm trying to do:
Customer wants a speed dial button that will allow them to forward their phantom (9999) to an external number. As of right now, the process is this:
359
9999
1234#
355
8
1-800-xxx-xxxx
If I can't simplify this with a station speed dial, is there a way to use the system speed dial? I tried it but the sys speed dial always seems to grab a channel automatically...
-
Feature Code Key inserts a * or #, now I'm just limited by the allowable number of characters, sigh.... :'(
-
It can be done! I do it all the time and the trick is that you must work around the 16-digit maximum in station speed dials. In the example you show I'd probably set up a new phantom PERMANENTLY forwarded to the 11-digit outside number, ext no longer than 3 digits. Then on the original phantom cut it back to 3 digits max, pass 3 digits also. Set up your Sta Spd for 359, old phantom, pass#, 355, new phantom. Now everything fits in 16 digits.
-
It can be done! I do it all the time and the trick is that you must work around the 16-digit maximum in station speed dials. In the example you show I'd probably set up a new phantom PERMANENTLY forwarded to the 11-digit outside number, ext no longer than 3 digits. Then on the original phantom cut it back to 3 digits max, pass 3 digits also. Set up your Sta Spd for 359, old phantom, pass#, 355, new phantom. Now everything fits in 16 digits.
That is awesome!