Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Dogbreath on September 10, 2013, 02:20:33 PM

Title: boot load menu structure in different releases/where's the VLAN?
Post by: Dogbreath on September 10, 2013, 02:20:33 PM

Trying to talk an end user through setting the VLAN ID on a 5330e running boot load 05.01.00.03 . In some boot loads it's in the Static QoS menu [eg 5320 running 5.x boot load], in some loads it's in the Network Parameters menu [eg 5224 running 2.x boot load]. Customer swears that there's no VLAN option in Network Parameters, and there's no Static QoS menu either.

So my questions:

Does anybody know where the VLAN option actually is?
Where's the documentation for this? All I can find are menu structures for SIP loads, ancient MCD releases, etc.

Title: Re: boot load menu structure in different releases/where's the VLAN?
Post by: LoopyLou on September 11, 2013, 08:28:13 AM

If there is no static QoS menu then it should be under the network settings. Can't remember any other place you define the VLAN statically.

Title: Re: boot load menu structure in different releases/where's the VLAN?
Post by: Dogbreath on September 11, 2013, 09:59:12 AM

OK, will just have to assume the EU is incapable of reading then.

Don't have a 5330e to hand [have a 5320e] so difficult to contradict them.

Logged with Mitel support and they're telling us that documentation is not available. Great.