Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Vicbob on September 03, 2013, 08:11:17 AM

Title: Bandwidth.com
Post by: Vicbob on September 03, 2013, 08:11:17 AM

Has any one install SIP trunks on a mitel 5000? and how did it go.

Thanks!

Vicbob

Title: Re: Bandwidth.com
Post by: dwayneg on September 03, 2013, 08:46:36 AM

There's a template built into the 5000 and it went pretty well EXCEPT it was using the wrong peer address sometimes.  If Bandwidth sent call through a different server anywhere at their end it broke down.  A known issue, but documentation is hard to find.  Got the below from tech support, now all is well:
The "Use peer address in FROM header" is not what we should be using for this.
Engineering was made aware of this issue a while back - and, they re-engineered the SIP TG's configuration field for "Alternate IP / FQDN List" so that you can create a new entry within that table, set it as FQDN - then type "default" - all lower case and without the brackets into the new Alternate IP / FQDN List - which, will then allow any traffic from Bandwidth.com to properly operate - regardless of which IP Addressing the traffic is routing.

 

Title: Re: Bandwidth.com
Post by: Vicbob on September 03, 2013, 09:51:09 AM

Did not get the below info from tech support?

Title: Re: Bandwidth.com
Post by: dwayneg on September 04, 2013, 09:02:37 AM

I see it in the message thread, begins with "The Use Peer Address in header".
Basically says within SIP trunk setup add FQDN as "default" (all lower case).

Title: Re: Bandwidth.com
Post by: mem5449 on December 01, 2013, 10:38:42 PM

We use AccessLine SIP trunks on all our 5000s and they are dead simple to setup. They are also VERY reliable.