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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: kankoon on August 27, 2013, 01:14:13 PM

Title: SIP CPN substitution question
Post by: kankoon on August 27, 2013, 01:14:13 PM
I have these two substitutions that work fine... and now am trying to create one for the range 2001 -> 2008 with a 334 area code.. i can add 2001 to index 1 or 2 and it will display the substituted number correctly but seems like no matter what i try, with or without the 334 area code it will not do any more than 2 substitutions..

any ideas on what i might be missing or can i just have two possible at one time working ?

if i remember right when i created the 3001-3008 range it worked right away, just trying to remember its been a yr or so ago..

thanks mitel members
Title: Re: SIP CPN substitution question
Post by: markyb73 on August 27, 2013, 01:34:29 PM
The new line you create, you need to add that index number into your SIP Peer profile. Have you done that?
Title: Re: SIP CPN substitution question
Post by: ralph on August 27, 2013, 02:54:53 PM
I think I would create a new index number.
3 in your example
range: 2001-2008  VPN 304555XXXX
Next, apply the new index to either your SIP Peer profile or your PRI trunks.

Ralph
Title: Re: SIP CPN substitution question
Post by: kankoon on August 27, 2013, 03:09:04 PM
ok thanks. i have not done that.. checked sip peer profiles and no data in there..

how would i apply to PRI trunks ?

i see in help there is another form.. DID Ranges for CPN Substitution.. and then another plainly named CPN Substitution.. I can not find the other one named just CPN Substitution..

sorry like i said it was a while ago..
Title: Re: SIP CPN substitution question
Post by: kankoon on August 27, 2013, 03:10:02 PM
MCD 5.0
Title: Re: SIP CPN substitution question
Post by: ralph on August 27, 2013, 04:29:12 PM
Use the drop down to get to all form Alphabetically and edit the form "CPN Substitution"

Ralph
Title: Re: SIP CPN substitution question
Post by: kankoon on August 27, 2013, 04:55:14 PM
embarrassed.. wow. . never knew it could be alphabetized ..

all works now.. thanks ralph!!