Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: sarond on August 26, 2013, 08:29:28 PM
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Hi guys,
I know enough about Prairiefyre to install and configure but not the ins and outs.
I have a client that has 2 clusters and 1(one) CCM Server. I can sync and create Employees/Agents etc... to both clusters so as far as I'm concerned everything is working ok. Now my issue. There is a supervisor at each site that want to report and manage their own agents and queues. I have created a security list for each site and then a security role to only allow managing the site from the security list. The supervisor will use YSE to manage their own site. I have assigned the security role to the supervisor but it still allows them to see everything associated on both sites, I don't want to confuse the supervisors or have them modify/delete things for another site by accident.
Is it possible to restrict what an employee/supervisor can manage and view in YSE?