Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: LSEurofiber on August 20, 2013, 05:04:16 AM

Title: Mitel 5312 - Strange reversed/mirrored display error
Post by: LSEurofiber on August 20, 2013, 05:04:16 AM

Hi,
Searched the forum but couldn't find a match. If it has been posted before, sorry for the spam.

A user reported an error on the display of his phone *See file attached*
The phone keeps working and the error disappears as soon as you reset the phone, but it reappears after a while.
(could be days)

The strange thing is that the error is being shown in reverse/mirrored.
Error code 3102-G or G-2013

Did anyone see this before?  :o Thanks in advance for the assist.

Title: Re: Mitel 5312 - Strange reversed/mirrored display error
Post by: NTEDave on August 20, 2013, 09:32:50 AM

I've seen corrupted display or display with bits missing but never like that, what system is this phone running on?

Title: Re: Mitel 5312 - Strange reversed/mirrored display error
Post by: LSEurofiber on August 21, 2013, 04:55:03 AM

Thanks for the reply.  :)

I'm not an expert on the Mitel system but from my point of view the system is running on:
Mitel Communications Director
Relase level: 4.0SP1
Platform: MXe

Hope that this is want you mean.

Title: Re: Mitel 5312 - Strange reversed/mirrored display error
Post by: chrismitel on August 21, 2013, 05:25:49 AM

Hi,

I have never seen that before on the 3300 or 5000.  I would say if it is only happening on that one phone then it is a faulty phone.

Regards

Title: Re: Mitel 5312 - Strange reversed/mirrored display error
Post by: Anscott67 on April 18, 2016, 06:29:55 AM

I know this is an old topic but we have exactly the same issue with one of our handsets.  It is fine if you reboot the phone but it happens every few weeks. Phone takes calls OK and it displays correctly but it keeps coming back.

I am thinking it is a physical handset issue, but just wondering if anyone had managed to find an actual fix for this?