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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: bhackbarth on August 08, 2013, 11:27:57 PM

Title: Disable Hunt Group New Call Alert?
Post by: bhackbarth on August 08, 2013, 11:27:57 PM

You know how if you're a member of a hunt group (or member of a hunt group member extension list that is a member of a hunt group), how if a new call rings to the group, you're already on a call, and the audio momentarily interrupts and the display shows the caller id of the new call? It's a bit like the call waiting notice from the phone company.  Is there a system or extension flag to get rid of this? Never turned it off before but I experienced it for myself today at a high volume site and it's quite annoying.

Title: Re: Disable Hunt Group New Call Alert?
Post by: sarond on August 09, 2013, 12:59:02 AM

Try removing phones from 'Camp-on Indications' flag.
It's a Phone-Related Information Flag.

Title: Re: Disable Hunt Group New Call Alert?
Post by: NTEDave on August 09, 2013, 08:50:01 AM

Audible Hunt Group Camp On notifications, or something similar is another flag you can try.

This can be configured under each phone and flags.