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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Moneer81 on July 09, 2013, 10:20:16 AM

Title: Phone Rings When User Gets Voicemail
Post by: Moneer81 on July 09, 2013, 10:20:16 AM

Hello,

For only one of our users, the phone rings when he receives a voicemail. Upon receiving a voicemail, his notification light flashes then a few seconds later his phone goes off (it shows "voicemail port" on the caller ID).

How can we disable that feature? I am not finding anything set differently in his voicemail settings.

Thanks,

Title: Re: Phone Rings When User Gets Voicemail
Post by: Mattmayn on July 09, 2013, 01:01:22 PM

What are you using for VM?

Title: Re: Phone Rings When User Gets Voicemail
Post by: Moneer81 on July 09, 2013, 02:18:27 PM

We are using the embedded Mitel voicemail

Title: Re: Phone Rings When User Gets Voicemail
Post by: Moneer81 on July 09, 2013, 04:06:18 PM

I believe I found the setting...thanks!

Title: Re: Phone Rings When User Gets Voicemail
Post by: tdmalone on July 11, 2013, 12:15:00 AM

Where did you find the setting? Would be helpful for others if they come across this post in searches =)

Title: Re: Phone Rings When User Gets Voicemail
Post by: LoopyLou on July 12, 2013, 06:00:46 PM

Used to be a COS option for dialed message waiting or something like that. It was for users on phones with no MWI. Not sure if that is what is being referred to.