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Mitel Forums => Mitel Software Applications => Topic started by: petr.necas on July 05, 2013, 06:20:53 AM

Title: Alternative admin account for a customer on MBG server
Post by: petr.necas on July 05, 2013, 06:20:53 AM

I would like to create an admin account for the customer in order to allow them access to the MBG server manager.

I created an account in "System users" and then tried to log, but I got "You are not authorized to access this area" error message.
I tried to log in on the console (SSH, port 22) with this account, but the console window was immediately closed after I entered the password.

Here I found somebody was asking for same, it was suggested to used some "local-admin" account, but on MBG 8.0 there is no such account in "System users".
http://www.tek-tips.com/viewthread.cfm?qid=1641977

Same was already discussed here but without any solution:
http://mitelforums.com/forum/index.php/topic,826.msg3381.html#msg3381

According to the help it seems "System users" and only for VPN access. Any ideas?

Title: Re: Alternative admin account for a customer on MBG server
Post by: Navarre on July 05, 2013, 06:26:36 AM

The fact is that multiple admin logins to an MSL server are not supported by Mitel at this time. Make a feature request, and maybe if there are enough of them, Mitel will listen.

Cheers