Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: gimitel on July 04, 2013, 04:02:12 PM

Title: Ringback tone calling from E1
Post by: gimitel on July 04, 2013, 04:02:12 PM

Hello Mitel friends. I have a problem that when I dial a specific international number I am not getting the ring back tone. When I placed the call you will hear no tone until the other partie pickup the phone. Does anyone know what the problem might be.

Best Regards

Gimitel

Title: Re: Ringback tone calling from E1
Post by: johnp on July 04, 2013, 07:43:03 PM

Likely a misconfigured sip trunk on the far end IMHO.

Title: Re: Ringback tone calling from E1
Post by: v2win on July 05, 2013, 08:39:14 AM

This is a shot in the dark but the the trunk circuit descriptor check "Audio inhibit until answer supervision"

Title: Re: Ringback tone calling from E1
Post by: LoopyLou on July 05, 2013, 12:16:46 PM

Other then what has been suggested if this occurs on a single international number it is more likely to be at their end then yours.