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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: small_eyes on June 14, 2013, 05:57:35 AM

Title: button for immediately pick up while user on the call
Post by: small_eyes on June 14, 2013, 05:57:35 AM

all,

is there any feature on mitel 3300, that when user on the phone, and there was another call , Secreatry able to immediately pick up the second call , instead waiting the routing to her?

Title: Re: button for immediately pick up while user on the call
Post by: ralph on June 14, 2013, 08:22:47 AM

Sure.
Add the bosses lines to the secretaries phone.
You can set them up to ring immediately or delay ring them to give to boss a chance to answer it first.

Ralph

Title: Re: button for immediately pick up while user on the call
Post by: small_eyes on June 15, 2013, 05:35:26 AM

may i ask what is the type ? secretarial line type?

Title: Re: button for immediately pick up while user on the call
Post by: ralph on June 15, 2013, 10:16:00 AM

Add them in as keylines.

Ralph