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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ccboe on June 11, 2013, 11:14:31 AM

Title: disable callbacks
Post by: ccboe on June 11, 2013, 11:14:31 AM

My setup
3300 integrated vm. Vm is set to email then delete message.

Most of my users do not setup the greeting, ie never login to the vm system. And really don't want to.
I am starting to get mwi's with call backs.

Extension : 5000                                                               
Active Features :                                                               
Message Waiting Lamp On                                                         
Callback Messages : 1

I have disabled the send messages on phone and vm cos.
I also set the callback cancel timer to 1.

My vm is 8000 with 20 ports. 8001-8020 is cos vm.

How can I stop this?

Thanks
Tom

Title: Re: disable callbacks
Post by: ralph on June 11, 2013, 01:35:26 PM

If you pick up the handset then press the lit MWI key does it ring to VM immediately?

Ralph

Title: Re: disable callbacks
Post by: jrg0852 on June 12, 2013, 08:43:04 AM

When I disable something in COS I do it for every COS because sometimes it won't work otherwise. Thanks.

Title: Re: disable callbacks
Post by: ccboe on June 13, 2013, 08:47:47 AM

Ralph

Yes.
If I don't, I get CALL ME BACK? When I read message, it tells me to call 8000 (vm).

Tom

Title: Re: disable callbacks
Post by: ccboe on June 13, 2013, 09:09:56 AM

I have 2 phones near me that are doing this.

Ext 5000 does not have vm enabled.

Ext 5001 is showing a vm. But I have set vm to delete messages after 2 days.

Tom

Title: Re: disable callbacks
Post by: ccboe on June 18, 2013, 11:59:13 AM

Any Ideas???

Tom