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Mitel Forums => Mitel Software Applications => Topic started by: dfleschute on June 06, 2013, 08:42:50 AM

Title: CSM V5 to V6 database conversion issue
Post by: dfleschute on June 06, 2013, 08:42:50 AM: When I use the setup wizard to convert the database, I receive an error that the database is either not running, or the username/password is incorrect. The database is certainly running, and no username/password is requested/required when converting from a V5 database.
Title: Re: CSM V5 to V6 database conversion issue
Post by: dfleschute on June 26, 2013, 03:13:18 PM: Mitel remoted into the server, and the conversion worked perfectly. The tech claims it didn't work because I was using Remote Desktop Connection (RDP) to run the process.
Title: Re: CSM V5 to V6 database conversion issue
Post by: martyn on July 03, 2013, 06:47:13 PM: Wow someone else that actually uses CSM!

Are there actually many other CSM installs out there?
Title: Re: CSM V5 to V6 database conversion issue
Post by: dfleschute on July 08, 2013, 01:15:36 PM: If I ask for changes, I'm told the "thousands" of other users have not made similar requests. I would find it odd that there would be thousands of other users, yet so few on these boards.
Title: Re: CSM V5 to V6 database conversion issue
Post by: martyn on July 08, 2013, 06:24:27 PM: Well from what I understand you can count the number of them that are in this country on one hand!
Title: Re: CSM V5 to V6 database conversion issue
Post by: sarond on July 08, 2013, 08:08:06 PM: Quote from: martyn on July 08, 2013, 06:24:27 PM
Well from what I understand you can count the number of them that are in this country on one hand!
I'm sure the only CSM's in Australia would be those in Demo Kits. I don't believe it ever took off or is even available here even though it is in SWB.
Title: Re: CSM V5 to V6 database conversion issue
Post by: LoopyLou on July 15, 2013, 07:54:19 AM: The CSM software was more often seen if a 5000 was involved. In our area Prairie Fyre or some other option was used with a MCD.