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Mitel Forums => Mitel Software Applications => Topic started by: sarond on May 30, 2013, 08:15:25 AM

Title: vMAS 4.0SP2 NuPoint - Low Volume
Post by: sarond on May 30, 2013, 08:15:25 AM

Hi Guys,

First of all I don't have extensive experience with NuPoint.
I have recently install a vMAS server and have noticed that NuPoint is a little on the quiet side when I call the voicemail system.
Is there a way to increase the volume levels? I have had a look in the Web GUI as well as the CLI console but can't find anything obvious.

Thanks.

Title: Re: vMAS 4.0SP2 NuPoint - Low Volume
Post by: martyn on May 30, 2013, 07:31:47 PM

I haven't come across it being too quiet before in the deployments that I've done.

Is the problem when you call in to leave a message from the outside world, or when you are checking your messages internally? If external what type of PSTN trunks do you have?

Title: Re: vMAS 4.0SP2 NuPoint - Low Volume
Post by: sarond on May 30, 2013, 08:00:51 PM

It happens when dialing internally to check messages.

"Hello, xx please enter your passcode"

It is not overly quiet, I don't think will be an issue. Just something I would adjust if I could.