Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: armstr_a on May 22, 2013, 08:58:53 AM

Title: Turn off voicemail option?
Post by: armstr_a on May 22, 2013, 08:58:53 AM

Hi,

We have a Mitel 3300 system and using 5312 handsets. I had a query from a end user that he would his phone to just ring and ring when not around so that the voicemail doesnt kick in? I'm scratching my head thinking is this possible?

Title: Re: Turn off voicemail option?
Post by: wiseguy on May 22, 2013, 09:12:59 AM

That is not a problem. Just make sure that the phone (DN) has no forward and no reroute to VM.

Title: Re: Turn off voicemail option?
Post by: LoopyLou on May 23, 2013, 07:51:47 AM

Calls won't go to voicemail if you don't tell them to. The calls get directed to the voicemail either through call forwarding at the set or through call rerouting programmed in the system. Clear the forwarding or deprogram the rerouting. Check the help files if you need to know how.