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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Crowtalks on May 18, 2013, 03:13:54 PM

Title: Modify Call log on Mitel 5000 5.1
Post by: Crowtalks on May 18, 2013, 03:13:54 PM

I am setting up a Mitel 5000 for a charity event and I want the phone bank extensions, manned by different volunteer each evening, to only access call logging for the calls they received...not all the other choices (which may confuse them)...how do I achieve this? I am planning on using 8568 phones.

Thanks, jim

Title: Re: Modify Call log on Mitel 5000 5.1
Post by: acejavelin on May 18, 2013, 08:59:11 PM

Well, three ways I can think of... All will require some user or admin intervention.

1) Manually delete all call logs on all extensions nightly
2) Use Hotdesking and give everyone their own Hotdesk extension
3) When the system is setup, do a complete backup, then just do a system restore nightly.

Title: Re: Modify Call log on Mitel 5000 5.1
Post by: Crowtalks on May 19, 2013, 04:23:15 PM

OK...that is what I was thinking...on some other platforms, you could choose, all calls, unanswered by me or answered by me...I was hoping for a way to massage it like that...

Thanks

Title: Re: Modify Call log on Mitel 5000 5.1
Post by: Crowtalks on May 19, 2013, 04:24:55 PM

It will definitely be easier to delete the logs nightly...