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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: kwahodi on May 14, 2013, 10:12:47 PM

Title: Difference between loudspeaker paging and direct page
Post by: kwahodi on May 14, 2013, 10:12:47 PM

Hi all,

What's the difference between loudspeaker paging and direct page? There's this controller which has 2 page groups set up in Users and Devices>Group Programming>Page groups. The page group numbers are 4 and 5. Page group 4 has a bunch of extensions and page group 5 likewise.  The FAC for loudspeaker paging is #9 and the FAC for direct paging is *4.

Now, apparently FAC #9 is not working. However, if FAC *4<page group num> works fine. Users say that FAC #9 used to work but now all they get is "invalid zone" error on their phones when they try to use it.

So my question again, what's the difference between the two?

Cheers!

Title: Re: Difference between loudspeaker paging and direct page
Post by: x-man on May 15, 2013, 06:38:28 AM

Loudspeaker paging is external equipment and direct paging is for the local speakers on the phone.(built in speakers)

Title: Re: Difference between loudspeaker paging and direct page
Post by: sarond on May 15, 2013, 07:12:45 AM

Quote from: x-man on May 15, 2013, 06:38:28 AM

Loudspeaker paging is external equipment and direct paging is for the local speakers on the phone.(built in speakers)

As in the paging port on the back of the controller to connect an external PA or the like.

Title: Re: Difference between loudspeaker paging and direct page
Post by: kwahodi on May 16, 2013, 02:56:30 AM

Thanks guys...will have to go on site and check their external equipment...maybe someone flicked the off switch :)