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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: dh_lab on May 16, 2009, 10:02:37 AM

Title: 5330 sets
Post by: dh_lab on May 16, 2009, 10:02:37 AM

any body knows why cannot active call forwarding profile from 5330 sets, from 5212 it is working fine, COR & COS are same as 5212 sets but from 5330 sets i cannot?

dh_lab

Title: Re: 5330 sets
Post by: bobcheese on May 16, 2009, 05:02:09 PM

Try setting the two HCI/CTI/TAPI options to allow in COS.  ;D

Title: Re: 5330 sets
Post by: dh_lab on May 17, 2009, 03:58:39 AM

Attached the MSG given  , while enabling two features!

Title: Re: 5330 sets
Post by: bobcheese on May 17, 2009, 12:46:22 PM

ok, in the license & options selection form, at the bottom, make sure you have 'MiTAI/TAPI Computer Intergration to 'Yes' If this is set to 'No' it will need a reboot to take effect.

Title: Re: 5330 sets
Post by: dh_lab on May 21, 2009, 11:06:52 AM

Thank you bobcheese, it works fine..

dh_lab