Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: rlafata on March 18, 2013, 09:15:50 AM

Title: Enable ringer on wireless handset
Post by: rlafata on March 18, 2013, 09:15:50 AM

I recently purchased a wireless handset for a 5330 for a remote location.  The wireless handset works fine except the ringer on the handset does not work.  Does anyone know how to enable the ringer or adjust the volume?  User said there are no instructions on how to do this.

Title: Re: Enable ringer on wireless handset
Post by: ralph on March 18, 2013, 10:22:51 AM

Not wanting to assume anything here.  What type of headset?

Ralph

Title: Re: Enable ringer on wireless handset
Post by: rlafata on March 18, 2013, 11:06:02 AM

It is a Mitel cordless handset...not headset.  It has volume controls on the side of the handset but the handset will not ring.

Title: Re: Enable ringer on wireless handset
Post by: Mattmayn on March 19, 2013, 07:23:52 AM

I may be wrong, but I don't think they ring. I know they did when they first came out, but I want to say that the last couple I installed didn't ring.

Anyone else?

Title: Re: Enable ringer on wireless handset
Post by: sarond on March 19, 2013, 07:38:04 AM

I didn't think they rang either,
could be wrong though.

Title: Re: Enable ringer on wireless handset
Post by: ralph on March 19, 2013, 07:57:00 AM

I just tested one in our office.   It rings.
Is it possible that the ringer is just turned down?
I experimented a bit and turned the ringer up while it was ring.   It may be just turned down too low to hear.

Ralph

Title: Re: Enable ringer on wireless handset
Post by: rlafata on March 20, 2013, 11:33:27 AM

The wireless handset does ring.  Had user call phone and while ringing adjust the volume on the handset.  Work fine.  Thanks for the input.