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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on March 14, 2013, 09:31:42 AM

Title: Log Question
Post by: pakman on March 14, 2013, 09:31:42 AM

Hello,

I ran a sync between our main site and a remote site for "service hosting" under Network Elements. The following error is what returned.
My question is how can I find out what record #311 is? I've looked in system speed calls we don't have any #311 and I couldn't find anything in ARS either so I'm not sure how to track this down.

Thanks,

Maintenance
Log Number   1806
Severity   Error
Date   2013/Mar/14
Time   07:26:09
Source   System Data Synchronization (SDS)
Description   Cannot sync record # 311 for <Hosted User Service> (System thinks the DN is in use, but can't read RDN entry. Recommend checking for an ARS or system speedcall entry using this DN.)

Title: Re: Log Question
Post by: wiseguy on March 14, 2013, 10:09:57 AM

Have you compared the Hosted User Service of both switches? This is under System Properties/System Administration

Title: Re: Log Question
Post by: pakman on March 14, 2013, 10:46:36 AM

No, as I couldn't find this form. I've looked in the location you posted about but there is no Hosted... in this location were running 5.0 if I look under all forms I don't see this either. Any thoughts? I've looked for both Hosted User Service and User Service form there's nothing with those titles.

Title: Re: Log Question
Post by: x-man on March 15, 2013, 08:36:21 AM

look under sds form compare in that location.