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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: steverowlands on May 08, 2009, 08:39:53 AM

Title: Deliver Customer Call to Phone Button
Post by: steverowlands on May 08, 2009, 08:39:53 AM

Hu guys,

I want to deliver a customer number to a button on one deskphone in the business.

I have looked at system speed calls & multiline set key assignment and I'm at a loss.

Ideally, the customer would ring in on a number and a flashing key would appear on one phone only.

I know this is a no brainer - but can someone help.

MITEL 3300 - v7.1.5

Title: Re: Deliver Customer Call to Phone Button
Post by: ralph on May 08, 2009, 02:28:33 PM

(1) Is the number a Copper trunk or a DID number?
If DID just program the last 3 or 4 digits as a "single line" under the button.
If it is a copper trunk, program the button with any available non DID number and then in Trunk Service assignment point to that number.

Ralph

Title: Re: Deliver Customer Call to Phone Button
Post by: steverowlands on May 11, 2009, 07:19:41 AM

All done... Thanks Ralph