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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Iron151 on March 05, 2013, 03:07:29 AM

Title: Configure Voicemailbox
Post by: Iron151 on March 05, 2013, 03:07:29 AM

We are having Mitel 3300 CX II controller. We recently purchased 5 voice mailbox license. It is the first time we have taken Vociemailbox licence. I have already clicked the voicemail option available in "user and device configuration"  Can you please guide me what are the options which need to be configured.

Thanx

Title: Re: Configure Voicemailbox
Post by: LoopyLou on March 05, 2013, 07:56:49 AM

Well if this is the first time using voicemail, then you need to setup the voicemail. Try reading the help files.

Title: Re: Configure Voicemailbox
Post by: ralph on March 05, 2013, 09:37:44 AM

In general here are the steps:
1- Create a COS that has Voice Mail enabled.
2- Program the VM ports
3- assign the new COS to the ports
4- create a VM hunt group.  Add all the VM ports to it.
5- reboot.
6- Call VM and test.

I know that's a pretty high level explanation but that should get you started.
 
Ralph