Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on February 15, 2013, 11:40:13 AM

Title: 3300 with Microsoft Unified Messaging
Post by: ralph on February 15, 2013, 11:40:13 AM

I have a question regarding a MS VM system.
When used as an auto attendant and the call is transferred, does it "Trombone" the call?  Meaning does the AA drop out of the call completely or does in transfer out another port on the VM?

Ralph

Title: Re: 3300 with Microsoft Unified Messaging
Post by: LoopyLou on February 19, 2013, 07:20:36 AM

SIP trunks? Think the SIP trunk protocol will prevent it but if you want to make sure what about a wire shark capture?

Title: Re: 3300 with Microsoft Unified Messaging
Post by: ralph on February 19, 2013, 07:56:00 AM

It would be SIP trunks.
I know there are circumstances where the Esna VM will trombone calls.  I was wonder if MS did it too.

Ralph

Title: Re: 3300 with Microsoft Unified Messaging
Post by: LoopyLou on February 20, 2013, 08:15:48 AM

seen tromboning on E&M access to a Octel so it is possible. Not sure however if the SIP protocol would stop the looping.