Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: steve75 on February 13, 2013, 12:04:59 PM
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Hi Guys,
Congratulations to all for this forum!
I have a problem ....
I have a customer wiht Mitel MXE II Raid that has two disks in soft fault.
Version of software release is: 9.0.2.36.
I have export the maintenance all logs, and i see that the first disk report the fault error at 18/12/12 and the second disk at 09/01/13 with the same reason.
Actually the system does not have a problem or degrated services.
Both fault leds flashing in orange.
Do you have any idea on how to solve the problem?
With a restart of 3300 can i resolve this error?
Or i need to replace both disk and reinstalling software and restore data into the first disk and successfully make a mirroring for the second disk? :(
Can anyone help me? :'(
Thanks!
Steve
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Sorry not sure,had a soft error on one drive recently, went back 3 weeks later to check and possible change drive and alarm had cleared, no fault showing and been fine now for 2 months..
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Is the system doing a daily DBMS check and if so what are the results? If it isn't can you run one?
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Hi
thanks for your answers.
I try to run the command DBMS Full Check and send you the result.
Can a reboot fix it?
Steve
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It may but I think it won't, you might need a complete shut down. The other option might be to replace one hard drive and mirror it. If it reports no errors, then replace the other and mirror it. I would run the dbms check first.
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Hi LoopyLou,
this is the result of DBMS CHECK FULL on the controller Mitel 3300 Mxe:
DBMS info: Lab Default DB is off
DBMS CHECK has commenced.
DBMS info: DBMS_INITIALIZED is on
DBMS info: Journal is on
DBMS info: Debug is off
DBMS info: Cab: 20 Dim: 17 Traffic: 20
DBMS info: DBMS CHECK scheduled for 2013-FEB-26 05:00:00.00 .
DBMS info: DBMS CHECK completed 2013-FEB-25 05:03:44.00 .
0 view error(s), 0 table error(s) detected.
Machine Variant: IP
Installation ID: Abbat
Time : 2013-FEB-25 11:58:17.00 MON
Plane : A - active
File Redundancy: enabled
Mate Link : manbusy
View: 1 cor Tuples (Max): 32767 (Current): 64
View: 2 cos Tuples (Max): 96 (Current): 96
View: 3 fac Tuples (Max): 32767 (Current): 106
View: 4 pickup_group Tuples (Max): 15000 (Current): 44
View: 5 pickup_group_for Tuples (Max): 200 (Current): 5
View: 6 route_list Tuples (Max): 128 (Current): 128
View: 7 digit_mod Tuples (Max): 32767 (Current): 800
View: 8 station_hw Tuples (Max): 16 (Current): 16
View: 9 department Tuples (Max): 5000 (Current): 2000
View: 10 location Tuples (Max): 5000 (Current): 2000
....
....
View: 180 vid_ring_group_d Tuples (Max): 5632 (Current): 0
View: 181 vid_guest_room Tuples (Max): 20021 (Current): 0
View: 182 vid_guest_room_d Tuples (Max): 20021 (Current): 0
View: 183 vid_nt_info Tuples (Max): 250 (Current): 250
View: 184 vid_nt_data Tuples (Max): 1500 (Current): 1500
View: 185 vid_pbx_zone Tuples (Max): 999 (Current): 0
View: 186 vid_dn_service_d Tuples (Max): 18501 (Current): 0
View: 187 vid_phone_lock Tuples (Max): 1520 (Current): 117
Internal level audit starting.
DBMS info: DBMS CHECK completed 2013-FEB-25 12:02:05.00 .
Internal level audit finished successfully.
0 view error(s), 0 table error(s) detected.
Does a complete Shutdown and restart of controller can resolve a problem of soft error into the 2 Hard Drive?
Thanks a lot!
Steve
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With this command: SHOW FAULT ALARM
No faults on system
Its normal with 2 hard drive in soft error?
Thanks to all!
Steve
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Do you have a spare HD? I would change one disk then try a reboot after.
Is it a SSD Drive?
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Hi August,
yes I have a spare HD PATA for Mxe.
You say that:
- remove one of the hard drive with the soft error
- change hd
- mirroring disk
and then reboot???
Thanks.
Steve
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No just mirror the drive.
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You don't need to reboot.
remove one of the hard drive with the soft error
- change hd
- mirroring disk
When the mirroring is finish, you should have only one disk with soft errors. If that the case, change the second HD.
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Hi guys,
today i have change the second HD into Mitel Mxe and mirroring it. That's all its ok!!!
Resume:
remove one of the hard drive with the soft error
- change hd
- mirroring disk
When the mirroring is finish, you should have only one disk with soft errors. If that the case, change the second HD.
Thanks to all!
Steve ;D