Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: MSEC on January 30, 2013, 06:01:40 PM

Title: UCA Voicemail not showing up for hours
Post by: MSEC on January 30, 2013, 06:01:40 PM

Hello,

I am having problems trying to figure out why someone in my company is not having their VM's generate as mine and the rest of us do. After leaving a voicemail Outlook will generate an email like it should, but UCA will not show a VM in the voicemail area. After an hour or so the VM will show up in UCA.

All of the settings are configured the same and no one is having this issue. I have asked the user to restart when leaving work today. They will test it in the AM tomorrow and let me know what happens.

I am hoping this is just a hiccup and the restart will cure it but, if it does not, does anyone have any advice? Anyone ever experience anything like this? Thanks!!

Title: Re: UCA Voicemail not showing up for hours *Solved*
Post by: MSEC on February 01, 2013, 10:05:21 AM

Restart fixed the issue.