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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: kipp on January 17, 2013, 11:11:16 AM

Title: Application and Phantom
Post by: kipp on January 17, 2013, 11:11:16 AM: Warning I am a newbie. I have created an application and in the digit translation I have it transferring to an extension. Actually a phantom that points to an outside number. When I press 3 it works fine it it dials then number that is associated with the phantom. When I push 4 i get a voice telling me its transferring to an extension (phantom) and then it rings. How do i get #4 to ring directly with out the voice saying transferring to the extension. Thanks Kipp
Title: Re: Application and Phantom
Post by: kipp on January 17, 2013, 01:25:36 PM: I figured it out. Thanks
Title: Re: Application and Phantom
Post by: acejavelin on January 17, 2013, 03:34:28 PM: Glad to be of service... I will answer those questions anytime! ;D
Title: Re: Application and Phantom
Post by: bhackbarth on January 18, 2013, 03:05:37 AM: For a Call Routing Announcement? I would like to do that, and don't recall seeing anything for it in DB Programming. How is it done?
Title: Re: Application and Phantom
Post by: acejavelin on January 18, 2013, 09:34:02 AM: Voice Processor - Devices - Applications then right click on and Create Call Routing Announcement
Title: Re: Application and Phantom
Post by: bhackbarth on January 18, 2013, 02:19:31 PM: No I mean how do I get it to stop announcing what ext. it is transferring to? Which it sounds like the OP was able to do?
Title: Re: Application and Phantom
Post by: acejavelin on January 18, 2013, 08:29:14 PM: Quote from: bhackbarth on January 18, 2013, 02:19:31 PM
No I mean how do I get it to stop announcing what ext. it is transferring to? Which it sounds like the OP was able to do?
Ah, got it... just make an Extension ID for the phantom extension, Call Routing Announcement, Hunt Group, or whatever, and then go into the options for that ExtID and turn off AA transfer prompt.