Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: Jack Xu on January 10, 2013, 01:22:20 AM

Title: Plane B Winch alarm in Sx2000
Post by: Jack Xu on January 10, 2013, 01:22:20 AM

Hi..  i have've got a sx2000 system , recently there 's a "Plane B Winch" alarm , and there's a big red "X" from the console.... could anyone give me any advice that what's the alarm? Thanks..

Title: Re: Plane B Winch alarm in Sx2000
Post by: ralph on January 10, 2013, 06:15:06 AM

Odds are good that your Plane B hard drive is down and no longer works.

In maintenance commands enter "Show Fault Alarm"   and post what it says here.

Ralph 

Title: Re: Plane B Winch alarm in Sx2000
Post by: Jack Xu on January 10, 2013, 10:35:16 AM

Ralph,there's hardware fault info.  when enter "Show Fault alarm",but i could not find anything wrong except the big red X on console.  i've switched to plane A manually and enable the switch freeze in case the PBX go down .  i'm wondering if its the Mainboard issue?

Title: Re: Plane B Winch alarm in Sx2000
Post by: ralph on January 10, 2013, 06:53:05 PM

When you switched to plane A did Plane B come up ok?

Ralph

Title: Re: Plane B Winch alarm in Sx2000
Post by: Jack Xu on January 11, 2013, 11:41:59 AM

yes. when i switched to plane A,the plane B restarted, i could not find any alarms anymore.

Title: Re: Plane B Winch alarm in Sx2000
Post by: ralph on January 11, 2013, 02:50:52 PM

That may have solved the problem.
Do a backup to the hard drive (both of them) and then be sure you can do one to the RSD.
If there's a problem with the hard drive a backup should prove it.

Ralph