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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: srivera on December 27, 2012, 06:50:26 PM

Title: Mitel 3300 dial out analog lines
Post by: srivera on December 27, 2012, 06:50:26 PM

Can anyone guide me in configuring outgoing calls through analog lines.  Right now I have a Mitel 3300 configure with PRI and receiving and dialing out with any issues.  But when I add four analog line for some sets to dial out and received calls, I was able to receive a call through the analog line but unsuccessful to dial out.  HELP!

srivera :(

Title: Re: Mitel 3300 dial out analog lines
Post by: ralph on December 27, 2012, 07:07:33 PM

What happens when you dial out?

Ralph

Title: Re: Mitel 3300 dial out analog lines
Post by: srivera on December 27, 2012, 10:27:18 PM

Nothing, when I configure ARS, I had a conflict with existing ARS PRI routes.

Title: Re: Mitel 3300 dial out analog lines
Post by: acejavelin on December 28, 2012, 12:57:40 AM

So do you want specific stations to dial out only on the analog lines? If so the easiest way to do this is to make new routes and add into the routes as a Route List, PRI route first, then the Analog lines second, and use COR programming to make the sets call out on the analog route.

For example...

Route 1 - PRI calls (COR Group 1 - members include COR 1)
Route 2 - Analog lines (COR Group 2 - members include COR 2)

Route List 1: 1st Choice - Route 1, 2nd Choice - Route 2

Digit String: 9X - Route List 1

Then assign the phones will use the PRI a COR of 2, and the phones to use the analog lines a COR of 1.

This is extremely simplified, but hope you get the idea.

Of course, you could just make a new leading digit (like 8 ) for the analog lines, and program duplicate ARS with 8 instead of 9 and all the 8 routes use the analog lines, then just tell people to use the analog lines, dial 8+ and to use the PRI dial 9+.

Title: Re: Mitel 3300 dial out analog lines
Post by: srivera on December 28, 2012, 12:20:11 PM

Thanks Ralph, I figure-it-out using the route list you have mention.

 :)

Title: Re: Mitel 3300 dial out analog lines
Post by: ralph on December 28, 2012, 01:28:43 PM

Credit to Ace.   
Glad that worked for you.

Ralph