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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: evan631 on November 30, 2012, 04:50:11 PM

Title: Call History
Post by: evan631 on November 30, 2012, 04:50:11 PM

Our Help Desk number is setup as a multi-line key appearance on several phones.  We don't have a phone created in OpsMan Moves Adds and Changes.

Is there anyway we can see the call history for this line? 

I appreciate any advice on this?

Thanks...have a great weekend!

-Evan

Title: Re: Call History
Post by: ghost on November 30, 2012, 08:37:20 PM

you will probably want to look at some SMDR call accounting software

Title: Re: Call History
Post by: lowradiation on December 03, 2012, 05:25:26 PM

uca advanced will store call history of a multicall key.