Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: Mattmayn on November 12, 2012, 10:30:20 AM

Title: UCA visual VM
Post by: Mattmayn on November 12, 2012, 10:30:20 AM

Will the visual voice mail in UCA 5.0 work with any VM platforms other than NuPoint? I have a customer that would like to use it with the embedded VM. They get an error saying "Unable to connect to NuPoint server."

Title: Re: UCA visual VM
Post by: acejavelin on November 13, 2012, 12:23:59 AM

No, it only works with Nupoint, and if you don't have Nupoint make sure to remove the Voicemail Server IP address from the UCA configuration, it should be blank unless you actually have Nupoint.

Title: Re: UCA visual VM
Post by: Mattmayn on November 13, 2012, 02:33:55 PM

I assumed that would be the case since the error was so specific. Thanks, Ace.