Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: donbru01 on October 27, 2012, 10:41:47 AM
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Hi at all , i have this issue .
From 3 week my Mitel 3300ICP rel 9 , randomly phone when answer incoming call "call drop" after it when phone try to make external call each time that is make 0xxxx i receive congestion .
I reboot phone , for 1-2-3-x call work after issue occurs .
I must restart callserver .
When i have this issue into software logs warning i receive it
Log Number: 2214
Severity: Warning
Date: 2012/Oct/26
Time: 12:12:29
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:9b990989 CID: 799014d PCC[ 0x799014D ]: Tx[ TDM, PortId:20, CompId:24, DN: ] Rx[ IP_PHONE, PortId=501, CompId=1, DN:458 ] completed in [ 10020 ] msec in state [ STREAM_CLOSED ] with a failure [ FSM_TX_CLOSE_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5176
Log Number: 2215
Severity: Warning
Date: 2012/Oct/26
Time: 12:12:32
Source: MSGMH
Description: Open MID:849ee998 CID: 49ee156 MSGConnection[CID:49ac14c] already exists, OpenRxNack to CCC.
File Name and Line Number: MSGNegotiator.cpp;367
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I think congestion only has to do with trunking.
If you have more calls attempting to access a trunk group than you have trunks you usually get a congestion log.
What kind of trunks do you have? And how many trunks do you have?
Ralph
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We have not more trunk , i suppose we have a corrupt database .
But we cannot able to investigate better for find this issue , because we not know more command on Mitel
I suppose we have delete phone not correctly and after this command issue occurs
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Hi at all , i have solved issue .
this issue is present after upgrade 16 sip-trunk to Cisco Call Manager .
We have found that PBX isn't sincronize with ISDN PRI , after set clock correctly for the moment no problem
thanx