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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: kbshannon on October 26, 2012, 12:00:27 PM

Title: Can a Park directory number be an existing extension
Post by: kbshannon on October 26, 2012, 12:00:27 PM

I'm programming a latest verision MCD and want to set up Parks. I created Park 20, 21 and when the customer parks a call in 20 it generates a park slot number for the call. Can I have Park directories of the extensions that the receptinist puts the call into the extensions park directory and it generates a park slot number for that users extension?

Title: Re: Can a Park directory number be an existing extension
Post by: Mattmayn on October 26, 2012, 12:47:21 PM

You should be able to park a call against any extension on the system. I typically pick one and use only one so that I can use speedcalls for users to access, that way they really only need to know the parking slot.