Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jeremywatco on October 19, 2012, 08:46:19 PM

Title: Programming Extensions on Mitel 53xx Phones
Post by: jeremywatco on October 19, 2012, 08:46:19 PM

Maybe I am just having one of those days but for the life of me I cannot figure out how to program a key on a 5330 or 5360 phone to allow me to see another extension and whether or not they are on their line or dnd, etc. I can setup a speedkey to their extension but that doesnt give me any visibility.... probably something totally simple I am missing.

Thanks.

Title: Re: Programming Extensions on 53xx Phones
Post by: ralph on October 19, 2012, 09:39:34 PM

Under the Multi line key appearances form you can add a DSS button to the phone.

Ralph

Title: Re: Programming Extensions on 53xx Phones
Post by: jeremywatco on October 19, 2012, 09:54:21 PM

Again your my hero!

Title: Re: Programming Extensions on 53xx Phones
Post by: Mattmayn on October 22, 2012, 08:07:06 AM

Just an FYI, if you build a DSS/BLF for an extension and you still don't see them as off-hook make sure you enable "BLF - Busy Indication based on set enabled" in System Options. That will show you when the are on non-prime appearances on their set.

Title: Re: Programming Extensions on 53xx Phones
Post by: ralph on October 22, 2012, 10:05:22 AM

Quote

make sure you enable "BLF - Busy Indication based on set enabled" in System Options

That's one I've forgotten about.  Thanks, Mattmayn.

Ralph

Title: Re: Programming Extensions on Mitel 53xx Phones
Post by: x-man on October 22, 2012, 01:17:51 PM

and depending on the software level you can only monitor one DN on 16, 32 or 64 appearances.

Title: Re: Programming Extensions on Mitel 53xx Phones
Post by: Splosh on July 08, 2013, 04:08:34 PM

Can a 5360 user program a button with DSS/BLF without access to the MCD end? I.e can I shown them how to do it?

Title: Re: Programming Extensions on Mitel 53xx Phones
Post by: ralph on July 08, 2013, 04:26:46 PM

The user can only do speed dials at the phone.  Not DSS buttons.

Ralph