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Mitel Forums => Mitel Software Applications => Topic started by: Jack Xu on October 19, 2012, 06:05:02 AM

Title: error info. when i install application blades on MSL 9.4
Post by: Jack Xu on October 19, 2012, 06:05:02 AM

when i try to install the MBG and SAS app. blades on MSL console,there's a prompt that 'No packages on the CD/DVD are licensed and enabled for installation'..any guys knows how this issue happen ? Thanks in advanced......

Jack

Title: Re: error info. when i install application blades on MSL 9.4
Post by: Mattmayn on October 19, 2012, 07:55:13 AM

Sounds like you need to register the server with AMC. Then you will have licensing enabled to install those blades (If you have the correct licenses applied to that ARID).

Title: Re: error info. when i install application blades on MSL 9.4
Post by: Jack Xu on October 19, 2012, 08:51:34 AM

Thanks ,
do you mean that when i installed MSL, i must use servicelink account to register server to AMC , then to install relevant blades?

Title: Re: error info. when i install application blades on MSL 9.4
Post by: Mattmayn on October 19, 2012, 02:30:03 PM

Yes, that is what I am saying.

Title: Re: error info. when i install application blades on MSL 9.4
Post by: capitalZ on October 21, 2012, 12:14:08 PM

Hi Jack,

we ran into the same scenario with msl 9.x, we installed the msl and could not install all the blades from the cd, we literally had to license the msl software and log into the console and install the blades from there.
there is a tab that says BLADES.
just be sure of the configuration of all IP addresses and FQDN on installation as there are known issues with changing this after the initial setup.

Hope this helps

Title: Re: error info. when i install application blades on MSL 9.4
Post by: martyn on October 21, 2012, 06:15:47 PM

Yes it will not allow you to install any blades (be it MAS, NP, MBG,etc) until a valid ARID has been entered.

Also with MAS the only way to install blades is via the console. Any installation or updates of blades is done via the console.