Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: bluewhite4 on October 18, 2012, 04:02:48 PM

Title: Add 211 and 711 to ARS
Post by: bluewhite4 on October 18, 2012, 04:02:48 PM

Need some assistance with making 211 and 711 as ARS dialable options. Can't seem to find a good example anywhere.

Any help would be appreciated.

Title: Re: Add 211 and 711 to ARS
Post by: NTEDave on October 19, 2012, 03:41:28 AM

Do you want these digits to be automatically added before or after a dialled number?

Title: Re: Add 211 and 711 to ARS
Post by: bluewhite4 on October 19, 2012, 08:55:03 AM

No, the whole dial string is 211 or 711, so the end user would dial 8-211 or 8-711. (They are a new informational number and TTY relay services number.)

Title: Re: Add 211 and 711 to ARS
Post by: NTEDave on October 19, 2012, 04:11:31 PM

Ok, I'm guessing the existing rules bar these numbers?

Stick these codes in the allowed numbers list and push the allowed numbers facility and route groups to the top of the page so these will be checked first?