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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Moonraker-Imp on October 12, 2012, 12:22:30 PM

Title: Allowing email from Mitel 3300 through Exchange 2003
Post by: Moonraker-Imp on October 12, 2012, 12:22:30 PM

We are in the process of having a Mitel 3300 installed, but we are experiencing difficulties having voice mail messages sent to our email system. I have been advised that we need to allow the Mitel 3300 send emails through our Exchange 2003 server.

The messages we are getting in the Mitel logs are:

Unexpected Result->Cvm_server_tbl::GetLocalRecord() Failed to find a local record. Check the NVM Servers table to make sure that there is a local record
CSMTPClientMsg::ProcessMessage - Email Server may require a Domain Name in order for it to deliver this message: From: Message: V507825d7.002
CSMTPClientMsg::EstablishSMTPSession Connect socket of <MITEL IP Address> to server <Email Server address> failed: errno <60> Look into IP programming in ESM menu System Options. If IP is OK then server is not ready.

Can anybody provide assistance on what settings I need to change to allow these emails to be sent to email?

Title: Re: Allowing email from Mitel 3300 through Exchange 2003
Post by: x-man on October 12, 2012, 12:52:00 PM

Have you set the IP address of the email server in system options form? and the DNS server address in the VM Network form?