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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Boxarchitects on October 08, 2012, 12:19:34 PM

Title: Mitel 3300 CX no incoming calls
Post by: Boxarchitects on October 08, 2012, 12:19:34 PM

First time post. We have a 3300cx and are trying to install in our new office. We have outgoing but no incoming calls any suggestions as to the problem. The 10 /100 Lan has one green light and one amber, everything else has green lights and as we would expect.
Any suggestions greatfully received.

Title: Re: Mitel 3300 CX no incoming calls
Post by: bluewhite4 on October 08, 2012, 12:21:39 PM

We're going to need some more information to try and help. First, what type of trunks do you have?

Title: Re: Mitel 3300 CX no incoming calls
Post by: bobcheese on October 08, 2012, 01:12:56 PM

this will most likely be your call routing config but without more detail we cannot assist

Title: Re: Mitel 3300 CX no incoming calls
Post by: wiseguy on October 08, 2012, 02:49:24 PM

Most common fault with incoming traffic not working is the Trunk attribute form not or not correct filled. More info might get you an answer that solves your problem.